"Troy has handled way more than his fair share of IT questions from my folks. He has a very professional demeanor when dealing with people. He is extremely organized and very forward thinking. When working open tickets for me, he set my expectations for when things would get done. And then he delivered on his commitments."

D.G.

"...Troy Callahan imaged and set up 9 laptops for us. He even set up access to our software server so that every student could easily participate in a testbed with generic access privileges he specifically set for the class. Not only did he figure out the setup, but he and [his supervisor] set it all up for the first day in one conference room and, because of availability, moved EVERYTHING to another conference room for the other two days! Even the vendor's trainer commented that this was one of the nicest setups he had ever seen and he's been doing this for 20 years..."

K.C.

"Tremendous kudos and sincere appreciation for their customer service…not only on this job, but every day. Thanks!"

Just wanted to let you know that Troy is fantastic! Very responsive. And wicked smart. "

T.C.

"Our meeting [..] went very well! Thanks for being patient with some of my very basic questions and needs. You guys ROCK!!!!!"

J.P.

"Troy is awesome"

W.D.

"Couldn't have asked for better service than I got from Troy"

S.D.

"Troy is everything I want IT to be. Smart, Curteous, and helpful. I hope to deal with him again for all my future IT problems"

J.C.

"Troy is excellent. He is friendly and always willing to help. He makes sure there is a resolution, and if he has to research something, he comes back with the answer quickly. Thanks, Troy!"

S.W.

"Troy always provides excellent support. In this instance, he explained to me a potential issue that might arise when trying to resolve my request. It turns out that the issue did not occur, but I appreciate that Troy thinks thru any future impacts and explains them before taking action. Great job as always!"

D.G.

"[Troy] is very knowledgeable and professional: his prompt response was greatly appreciated."

R.R.