Technical Troubleshooting

Let me tell you a short story - A customer comes in and says "My monitor comes on for less then a second and then immediately shuts off and won't come back up! I either want it fixed, or a pair of new ones to replace my current set." A replacement set would have cost roughly $1500. To summarize the service I provided, I managed to identify the singular failed electronic component (capacitor) on the power board of the device, and order a replacement ($10 after shipping). Once the part came in, I re-soldered it to the board and the monitor worked as if nothing had ever happened. So in the end I not only saved the customer well over $1000, but I got to learn and enjoy the experience.

Tailored Services That are Right for You

Go take a look at one of the big name companies - Geek Squad, for example. It'll cost you a minimum of $50 for them to step foot into your home. And even then, it's unlikely they would stray anywhere from their fine print in how they would help you with your specific problem. That's what puts TechByTroy above the rest. Not only do you get the personal touch of a small business, but you'll be getting direct access to the decision maker - no red tape or bureaucracy for either of us to jump through.

Once a Customer, Always a Customer

Once we provide a service, don't expect us to disappear. Should you need any sort of follow-up service or even a refresher, we're going to be there for you. Our continued support will even extend as far as letting you know if we've incorporated any new technology or skill that *specifically* applies to you. This doesn't mean a blanket advertisement email every month, it means personal attention.